Last updated: 16th January 2019
EOA Systems is committed to controlling and processing data in a lawful and responsible manner. The following descriptions highlight the ways in which EOA Systems deals with the information it controls and processes. EOA Systems does not sell customer information to any third party.
WEBSITE ENQUIRY CONTACT FORMS
The EOA Systems website includes two types of contact form for completion by potential customers requiring more information about our products. Data captured through these forms is limited to personal name, company name, email address, postal address and reason for contacting EOA Systems. This data is then used for contacting the potential customer and is retained for reference in the event the enquiry leads to a purchase.
Paper records containing contact details of customers and potential customers are stored in secure office space which is accessible only via key or security entry code.
In the event of a security incident that affects the confidentiality, integrity or availability of personal data, including the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, any personal data, EOA Systems will quickly establish whether a personal data breach has occurred, the likelihood and severity of the resulting risk to people’s rights and freedoms, and will promptly take steps to
address it, including telling the Information Commissioner’s Office (ICO) if required.
RIGHT TO BE FORGOTTEN
In light of the GDPR Regulations introduced in May 2018, EOA Systems will get valid consent for use of any personal data acquired from its website, with an affirmative act by the subject and explain how and why data will be processed.
EOA Systems will further commit to erasing any personal data from its records should the data subject wish to withdraw consent for its use and if the personal data is no longer necessary or relevant in relation to the purpose for which it was original collected.
What are cookies
Cookies are small pieces of text sent to your computer via your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognise you and make your next visit easier and the Service more useful to you.
Cookies can be “session” or “persistent” cookies.
Session cookies stay on a browser and retain your information until it is closes. When a new browser window is opened, the same user is treated as a new visitor and must input their login credentials.
Persistent cookies have a designated lifespan and remain in a browser until the period elapses or the cookie is manually deleted. Websites that use persistent cookies will remember users even after they close a browser. Persistent cookies enable features such as persistent shopping carts, which retain products added to cart between sessions.
When you use and access the Service, we may place a number of cookies files in your web browser.
We use both session and persistent cookies on the Service and we use different types of cookies to run the Service, including functional cookies and performance cookies.
Functional cookies – these are necessary to enable you to move around the website and use its features, such as our contact forms.
Performance cookies – these collect information about how visitors use a website (see also below ‘thirdparty cookies’), and if they get error messages from web pages. The information these cookies collect is aggregated and therefore anonymous, being used only to improve how a website works.
In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service. We do not engage with third-parties to deliver advertisements.
Links to other websites
Our website may sometimes contain links to other websites of interest. Once you have used these links to leave our site, you should note that we do not have any control over that other website, and we cannot therefore be responsible for the protection and privacy of any information you provide whilst visiting such sites.
What are your choices regarding cookies
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
Where you can find more information about cookies
You can learn more about cookies and the following third-party websites:
- AllAboutCookies: http://www.allaboutcookies.org/
- Network Advertising Initiative: http://www.networkadvertising.org/